Shipping & Returns
At Supplify Wellness Ltd., we strive to deliver your wellness products promptly and reliably. Below is our comprehensive shipping policy:
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1. Order Processing
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Processing Time: Orders are processed within 1–3 business days (excluding weekends/holidays).
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Confirmation: You’ll receive a shipping confirmation email with tracking details once your order is dispatched.
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2. Shipping Options & Costs
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Standard Shipping (3–7 business days):
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Free on orders over $100.
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Flat rate of $5.99 for orders under $100.
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3. International Shipping
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Availability: Select countries only (check at checkout).
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Delivery Time: 7–21 business days (varies by destination).
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Customs & Duties: Customers are responsible for any fees.
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4. Delivery Times
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Estimates Only: Delays due to carrier issues, weather, or customs are possible.
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Address Changes: CONTACT US immediately if you need to update your address.
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5. Free Shipping Threshold
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Enjoy free standard shipping on all orders over $100.
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6. Holiday Seasons
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Expect extended processing/delivery times during peak periods (e.g., Black Friday, Christmas). Place orders early to avoid delays.
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7. Order Tracking
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Track your package via the link in your shipping confirmation email.
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Issues? Contact the carrier first, then reach out to us if unresolved.
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8. Returns & Damaged Items
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Returns: Initiate within 30 days of delivery. Return shipping costs are the customer’s responsibility unless the error is ours.
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Damaged/Missing Items: Notify us within 7 days with photos/proof. We’ll replace or refund promptly.
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9. Shipping Restrictions
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Some products (e.g., supplements, liquids) may face international restrictions due to local laws. Verify regulations before ordering.
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10. Policy Updates
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We may update this policy periodically. Check our website for the latest version.
If you have questions or concerns about this Shipping & Returns, please contact us through CONTACT US page.
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Thank you for choosing Supplify Wellness Ltd.!
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